Lobby Location Setup

    In this article, you’ll learn how to start using LobbyConnect as your organization’s own virtual front desk.

    Last updated: May 4th, 2020

      When setting up LobbyConnect, it’s important to understand the Teem space hierarchy and override settings. Space hierarchy is the space structure for your entire organization that defines where your rooms live. 

      Teem’s Space Hierarchy’s various levels in order: 

      • Organization
      • Campus
      • Building
      • Floor
      • Space

      Locations inherit settings from the level above. However you can override this at any level. Those exceptions, or overrides will apply to all levels below the location where the override was made.

      Learn more about space hierarchy and override setting.

      Prerequisites:

      • Work with your implementation team to set up your location hierarchy in Teem.
      • Make sure you have available licenses for your lobbies. LobbyConnect licensing is applied at the device level. 
      • Make sure your user account has been granted admin-level permissions.


      Creating a Lobby

      1. Navigate to app.teem.com and navigate to Manage > Locations. This will show you the Locations or office spaces set up for your organization.


      2. Select the Spaces tab then select + Add Space


      3. Within the pop-out window, enter the following information:

      • Space Type - Select the type of space (Room, Lobby, or Desk). In this case, select Lobby
      • Name - Enter the name of the space. This name will appear in the Teem dashboard
      • Description - Enter a description for this space
      • Lobby Location - From the campus hierarchy list, select the location where your space will be living in your organization.


      4. Click Save. To add another location, click Save & Add Another.


      Creating a Lobby with Quick Add

      Creating a Lobby with Quick Add is similar to creating a room or desk with Quick Add.

      1. Navigate to app.teem.com and navigate to Manage > Locations. This will show you the Locations or office spaces set up for your organization.

      2. For users with Admin privileges, you will see a small ( + ) symbol on the right as you hover over each location on the Location Directory. This is called the Quick Add button. Click the ( + ) to add a new space.

      3. Within the Quick Add option, create a new location name for your lobby. Use the room type option to select the room type.


      You can also drag and drop a room onto a different floor, or a floor onto a different building. It's handy to clean up one-off mistakes or move an entire deployment into a new building.

      Locations created using Quick Add inherit settings from their parent location.

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