This is a auto-generated Article of all your definitions within the glossary.
Severity 1 - System is down or critical loss or degradation of Service that prevents Subscriber’s ability to operate its business, requiring immediate assistance. Please contact via phone to report issue: Toll Free - 1.833.682.2255 (Local - 1.415.830.6989).
Severity 2 - Moderate loss or degredation of functionality, but operation of Subscriber’s business can continue.
Severity 3 - Minor impediments to Service and functionality
Severity 4 - A question, request for general guidance, or any cosmetic issue.